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The SMART rule of KPI

KPI - Key Performance Index needs to comply to the following SMART rules:-

  • Specific
  • Measureable
  • Achievable
  • Relevant
  • Time-bounded
KPI should contain 2 - 4 conceptual items over a period of time, then break it down further to include quality and quantity or other quantifiers.
The following illustrate as an example.

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